TFP Oxford Fertility Clinic
TFP Oxford Fertility Clinic: Compassionate Care with Room for Improvement. Read reviews of real customers.
User rating: 2.5 
(125 reviews)
Location: United Kingdom Oxford
Why choose the TFP Oxford Fertility Clinic?
- Caring and Compassionate Staff
Patients frequently commend the clinic's staff for their kindness, attentiveness, and professionalism. Many reviews highlight how staff members actively communicate with patients, making them feel at ease throughout the stressful IVF process. This compassionate care has been a significant factor in the positive experiences reported by numerous couples. - Modern and Clean Facilities
The clinic is described as being well-maintained and modern, contributing to a comfortable environment for patients. Cleanliness and a modern atmosphere enhance the overall patient experience, making visits less stressful. - Successful Treatment Outcomes
Many reviews indicate successful IVF outcomes, with numerous patients celebrating the births of their children after treatment at TFP Oxford. The clinic's expertise in fertility treatments is affirmed by several success stories shared by grateful clients. - Excellent Communication During Treatment
Several patients report that the clinic demonstrates good communication, with staff providing ample information about treatment processes and progress. Regular updates from medical professionals help to ease patient anxiety and manage expectations effectively. - Engaging Patient Portals for Monitoring
Patients appreciate the concept of a patient portal that allows them to track medication and appointments easily, although experiences may vary regarding its usability. The idea of having a digital tool to manage care is generally well-received.
What to watch out for at TFP Oxford Fertility Clinic?
- Communication and Response Delays
A recurring theme in the reviews includes delays in communication, with some patients expressing frustration at having to chase after responses or experiencing slow action on inquiries. This has led to feelings of neglect among certain patients seeking timely information and support. - Patient Process Inefficiencies
Several patients reported frustrations regarding the clinic's patient process, particularly involving its online portal which some described as outdated. Lengthy waiting periods for appointment confirmations and test results were also noted, which contributed to overall dissatisfaction. - Inconsistent Care and Follow-Up
Some reviews suggest a lack of follow-up after treatment cycles, with patients feeling overlooked when they needed emotional support or clarity on next steps. This inconsistency has raised concerns about the clinic's commitment to its patients post-treatment. - High Costs with Limited Flexibility
The clinic's pricing and payment policies have been criticized, with patients noting the high costs associated with treatments and concerns about upselling additional services that may not be necessary. Some express disappointment when payment plans were not available as initially promised. - Concerns Over Clinical Oversights
Patients have voiced serious concerns about oversights in their clinical care, such as mismatched test results and medication errors. Instances of perceived insensitivity from staff during critical moments were reported, sparking concerns about the clinic’s clinical competency.
10 latest reviews of TFP Oxford Fertility Clinic
Kanjana
on
Saturday, 28 September 2024
My partner and I have a bad experience with TFP Oxford Fertility Clinic about IVF TREATMENT 👎
Nicola
on
Friday, 20 September 2024
It’s a beautiful setting, very calm and peaceful!
The staff are wonderful and everything was explained in detail! Whenever I needed a bit of advice they would respond quickly on the messages in my portal!
I couldn’t thank the staff enough for not just looking after me but my partner also!
AC
on
Wednesday, 28 August 2024
My Experience Was Poor Due to Outdated Portal Design from 2001
Poor experience. portal designed in 2001
AC
on
Tuesday, 16 July 2024
“Beware: Overpriced Add-Ons and Outdated Service Lead to a Frustrating Experience”
Obsessive money collection. Pointless upselling and a portal designed in 2001
A dreadful experience. This isn’t written by an unsuccessful couple, just a reflection of an appallingly expensive money orientated organisation.
REMEMBER: Do NOT buy the add on’s. They’re unproven and pointless. They’ve been sued for suggesting otherwise. Avoid
Christian
on
Saturday, 13 July 2024
“Highly Recommend TFP Fertility Clinic Oxford for Exceptional Care and Support”
My wife and I would highly recommend TFP Fertility clinic Oxford. We were extremely satisfied with our egg collection and embryo transfer appointments. We were made to feel very welcome and put at ease with every visit. Our aftercare was exceptional.
It’s understandable that many couples that have had unsuccessful treatments would post negative reviews with such an emotionally taxing situation. We cannot recommend this clinic enough for the professional and empathetic approach they took to our treatment.
Nana
on
Tuesday, 09 July 2024
“I Experienced Excellent Service!”
Excellent service
Marina
on
Thursday, 20 June 2024
“Happy with the Friendly and Helpful Staff at TFP Oxford!”
Friendly and helpful staff! We are happy to be attended at TFP Oxford.
Kevin
on
Friday, 31 May 2024
“Outstanding Experience: Warm and Friendly Staff Made Us Feel Welcome!”
Absolutely amazing place. All the staff from the receptionist to the nursing staff my wife’s new best friends the anaesthetist were all so very welcoming and friendly. The place itself is extremely clean. And we were both made to feel very welcome. And massive thankyou from me kevin Smith and my wife Emma smith. Thanks again.
Stacey
on
Tuesday, 28 May 2024
“Thrilled to Complete Our Family Thanks to TFP Oxford!”
We were extremely lucky to have our first round of IVF through TFP Oxford result in our son, 5 years ago. We’re now even more lucky to have had our second round also be successful, resulting in our daughter, born 11days ago. We can never thank TFP Oxford enough in helping us, first become a family and now completing our family 5 years later.
Every time we have had any kind of communication or appointments with the clinic, the staff have always been polite and knowledgeable, our questions were always answered quickly and any concerns put to rest.
We can’t recommend TFP Oxford enough for anyone wanting to start a family but needed a little help on the way.
Peter
on
Tuesday, 28 May 2024
Very pleased, nice staff
Photos of TFP Oxford Fertility Clinic
Location TFP Oxford Fertility Clinic
Institute of Reproductive Sciences, Business Park North, Alec Issigonis Wy., Oxford OX4 2HW, UK (Find on Google Maps)
Phone number: +44 1865 980307
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About TFP Oxford Fertility Clinic
TFP Oxford Fertility is a leading fertility clinic in the UK with over 35 years of experience, renowned for its personalized care and advanced treatment options. Located in Oxford, the clinic is supported by satellite locations in Cheltenham, Swindon, and Worcester, making it accessible to a wide patient base. Founded on groundbreaking research in partnership with the University of Oxford, TFP Oxford Fertility is committed to refining fertility practices and improving patient outcomes, evidenced by its impressive success rates. The patient-centric approach includes comprehensive assessments, transparent pricing, and emotional support services, allowing patients to receive tailored treatment plans. The clinic's expert team, including top fertility specialists and embryologists, ensures the highest standards of clinical care, while ongoing training and research pave the way for innovative fertility solutions.
Opening hours
Monday: 8:30 AM – 5:00 PM
Tuesday: 8:30 AM – 5:00 PM
Wednesday: 8:30 AM – 5:00 PM
Thursday: 8:30 AM – 5:00 PM
Friday: 8:30 AM – 5:00 PM
Saturday: 8:30 AM – 1:00 PM
Sunday: Closed
