TFP Kinderwunsch Düsseldorf

User rating: 3.6 (131 reviews)

Location: Germany Duesseldorf

Outstanding fertility clinic with caring staff and competent doctors

TFP fertility clinic in Düsseldorf has been praised for its friendly and helpful staff, with special recognition given to Dr. Akyazi-Oberhoffer. However, there were also negative experiences reported, including issues with appointments, inadequate diagnostics, and concerns about communication and cost transparency.

Why choose the TFP Kinderwunsch Düsseldorf?

What to watch out for at TFP Kinderwunsch Düsseldorf?

Latest 5 positive reviews for TFP Kinderwunsch Düsseldorf

TFP Kinderwunsch Düsseldorf
Rating 5 on Thursday, 06 June 2024

Great, friendly team! We were treated by Dr. Med. Akyazi-Oberhoffer. A great doctor! She always took the time to explain everything. We are very grateful to have been with her!

TFP Kinderwunsch Düsseldorf
Rating 5 on Tuesday, 04 June 2024

Absolutely recommended. The entire team is incredibly friendly, courteous and competent. You are taken seriously, I was called on the day of the treatment to ask how I was doing – that gave me such a good, trusting feeling. That the clinic also supports other family models without reservations. Please stay like this!

TFP Kinderwunsch Düsseldorf
Rating 5 on Friday, 31 May 2024

We are super satisfied! I have rarely been to such a modern, well-organized center. Top location & appointments at times that you can easily make as a normal employee. The team was really friendly and our doctor gave us comprehensive advice and really answered all of our questions.

Here the approach is targeted and yet individual and nothing is “talked to you”. We felt that we were in very good hands and taken along. Yes, we also had to wait a bit – but all the blood values ​​were available at the time of the appointment. The free parking space in the underground car park is also practical. I warmly recommend the team at the KiWu Center at Seestern!

TFP Kinderwunsch Düsseldorf
Rating 5 on Sunday, 21 April 2024

I am deeply grateful for Dr. Akyazi and the team at KW. After years of struggling to conceive, it was a stroke of fate that Dr. Find Akyazi. She is caring, knowledgeable and dedicated, which has made our journey to parenthood much easier. The staff at KW is wonderful too; they supported and cared for us every step of the way. Dr. Akyazi is not just a doctor; it is a source of hope and strength. Despite the challenges of pregnancy, she guided us with confidence and compassion. Thanks to her and the team, we are closer to parenthood than we ever thought possible. I recommend Dr. Akyazi and KW from the heart to anyone facing fertility issues. Thank you for everything. We will always be grateful to you.

TFP Kinderwunsch Düsseldorf
Rating 5 on Tuesday, 16 April 2024

We are Ms. Dr. Akyazi very grateful for your great and professional work. During a KiWu treatment, it is important that the doctors can not only demonstrate their professional knowledge, but also that the human aspects are not lost. Miss Dr. Akyazi was able to bring it all together. She is a top doctor and personality!

Miss Dr. Akyazi took a lot of time for the discussions and investigations. We were also advised on financial support. She performed the puncture on me, and afterwards we had a conversation where we were explained in detail what was still to come. The anesthetist took away my fear of anesthesia. The entire surgical team did a great job!

The embryo transfer was carried out by another doctor. He was good too.

All further examinations after the transfer were well explained. Making appointments was unproblematic and without long waiting times. The entire team at the clinic is very friendly and professional.

For us it worked immediately on the first try and we are expecting our second little miracle.

How can the clinic and especially Dr. Highly recommend Akyazi. She is a top doctor! Thank you for everything!!!

5 most negative reviews for TFP Kinderwunsch Düsseldorf

TFP Kinderwunsch Düsseldorf
Rating 1 on Sunday, 15 January 2023
Quick consultation raises concerns about doctor’s knowledge and bedside manner

10 minutes conversation with the doctor and 23 euros bill received.. At the first consultation without examination it was found that the problem is me 🙂 The doctor didn’t know what insemination is.. Asked me very arrogantly what that is

TFP Kinderwunsch Düsseldorf
Rating 1 on Saturday, 14 January 2023
My Experience with Full Catastrophic Treatment: Not Recommended after Poor Treatment and Health Issues

in summary full catastrophic treatment process. 5 or 6 years ago the practice was good and organized but now after moving they are no longer recommended. had very bad treatment and experience there. They even treated me wrong and caused health problems.

TFP Kinderwunsch Düsseldorf
Rating 1 on Friday, 04 March 2022
Unsatisfied with Medical Clinic’s Lack of Communication and Service

The worst service ever. We wasted our time and money. We had an appointment for the first blood check today. We wrote emails and called them, we said beforehand that we’re not vaccinated. The doctor said they have got tests there. they didn’t say anything about their special rules. We got up at 5 to be there at 7.20.firstly,the receptionist told us to go and buy ffp2 masks, although in NRW there are no rules to wear that sort of masks. We had ordinary medical masks. We bought ffp2 and came back. Then she asked for the tests, that we didn’t have. We explained that nobody asked us to do the test. She told us to wait in the hall. 15 min later she asked us to go away. I requested them to give me their manager phone or email. They didn’t have any business cards, just gave me a land-line phone number, which is useless, as the manager is not in.
That was the worst experience ever.
How come that the clinique doesn’t have tests? Why don’t you tell about your stupid rules while making appointments?

TFP Kinderwunsch Düsseldorf
Rating 2 on Thursday, 04 June 2020
Unsatisfactory experience due to communication issues and unclear instructions.

Overall unhappy with the experience. I am not sure whether this is due to the Dutch doctors leaving before we started (we are both Dutch). The doctor we had was friendly, and she tried well, but communication was difficult both with her and with the rest of the staff. We had many instances of miscommunications and unclear instructions, and the fact that the website is not accurate about calling times does not help. When you’re in an emotional and taxing situation the last thing you need is unclear instructions. The only thing which was always expertly communicated to us was the bill.

TFP Kinderwunsch Düsseldorf
Rating 1 on Tuesday, 24 May 2022
Avoid this terrible clinic – worst service and experience ever!

This is the worst clinic, worst service, worst experience we’ve had so far.
1. Admin team constantly loosing all documents (e.g. contracts, notary documents)
2. No progress since about a year (in this time we managed to have just blood tests twice)
3. Very bad communication, no responses on emails. For every phone call they charge you money. Even if you just ask them to send you a copy of your test results via email.
4. We had 3 different doctors, who were constantly cancelling the appointments.
5. After escalations to chief doctor several times – we have never (!) received a single response from her
5. They were only focused on charging you money for every single smallest thing. We experienced that they charge you for services which we never had and only after several escalations they drop those charges.

Don’t waste your nerves, time and money! There are way better clinics available, where patients are respected and treated professionally.

Map

Location

TFP Kinderwunsch Düsseldorf +49 211 901970

Niederkasseler Lohweg 181-183, 40547 Düsseldorf, Germany

Opening hours

Monday: 7:00 AM – 7:00 PM

Tuesday: 7:00 AM – 7:00 PM

Wednesday: 7:00 AM – 7:00 PM

Thursday: 7:00 AM – 7:00 PM

Friday: 7:00 AM – 3:00 PM

Saturday: Closed

Sunday: Closed