Kinderwunschzentrum Hafencity

I have very bad experiences at Hafenciti Kinderwunschzentrum.

Definitely a recommendation for this clinic.

From the first appointment to the positive pregnancy test, friendly staff and medical team every step of the way. All of our questions were answered, and there were quite a few.

To obtain a positive pregnancy test after the first ICSI treatment.

A big thank you goes to the entire team at the clinic, especially to Dr. Göhmann, who was convinced from the first appointment that we would get a positive test on the first try, which eventually happened.

We are currently in the 20th week, in which we found out yesterday that this world will have a little princess richer from December 30th, 2024.

Many thanks from the soon-to-be three-member M family.

We have only had positive experiences. It’s a really nice team all around. From the reception, to the doctors, to the operating room and the laboratory, we were looked after very warmly. Small gestures like a chocolate lucky beetle on the bed where you can rest after the transfer once again underline the cheerful care during this emotionally exciting time.
The examinations and the actual procedures were always as careful as possible, which is something I have never experienced before.
And when there were setbacks, how things could proceed were discussed very sensitively.
For us, all good things came in threes and now in the 34th week of pregnancy we can look forward to the final spurt 😊
The thanks for the support cannot be expressed in words.
Just one thing would have been great. Since we come from the Hamburg area, I had to drive over 140 km there and back just to have my blood drawn. Maybe. Can this somehow be achieved through your own gynecologist in the future?

After a recommendation from my gynecologist, we started our treatment here. I chose Dr. Petresin because I wanted to be able to speak English which I’m more comfortable than German. She answered all my questions and was always very friendly, supportive and kind. Our IUI procedure was done by Dr. Göhmann because Dr. Petresin was on vacation. He was also very nice and competent. The first procedure was successful and I am 11 weeks pregnant now. The whole team is, in fact, nice and welcoming at the practice. Definitely recommend here.

We found the Kiwi Center in Havencity on the Internet. Our experience is great. We were treated by Mr. Göhmann. He treated us with kindness, dignity and compassion from the first consultation through the pregnancy.
At that time I was going through the hardest phase of my life, which made me unbearable and impatient 😀. Doctor Göhmann and his team showed a lot of patience and understanding and always dealt with me professionally and carefully. I am very thankful for that.

Mr. Göhmann and the entire team are professional and competent, all of our questions were answered and everything was explained from A to Z. The treatment was carefully and individually selected for us. The clinic is very clean and well equipped.

It worked for me the first time, even though I’m 39. I am now 27 weeks pregnant.
My husband and I will forever be indebted to Mr. Göhmann for making this possible for us.

The KiWu center in Hafencity was recommended to me by my gynecologist. We were greeted by Dr. Göhmann and all the staff were very friendly and warmly welcomed. The positive charisma of the entire team gave us a lot of hope and strength. No question remained unanswered.
I had little hope that it would work on the first try… and now I’m 9 weeks pregnant and actually on the first try. We couldn’t be happier and are grateful that we chose this clinic. Thank you for everything!

“My experience with the fertility clinic was a complete disappointment. The care was disorganized, the waiting times were unbearably long and the results were frustrating. Despite high financial investments, I did not feel well cared for and my hopes were repeatedly disappointed. This clinic has mine “It just made the situation worse.”
Another problem at this fertility clinic was that I was treated by a different doctor at each visit. This meant there was a lack of continuity and I had to tell my story over and over again. There was no personal connection or trust, which made an already stressful process even more stressful.

We arranged an initial consultation in January. The appointment was confirmed via Doctolib. At the same time, 8 documents were made available for downloading, filling out manually, scanning, re-uploading and sending to the fertility center via the app. The process alone is unacceptable, but should not be the topic here.
My wife and I travel a lot for work. Are usually only at home about 8-10 days a month. We should carry out the above-mentioned document process before the appointment. However, we realized 8 days before the appointment that we could not guarantee this.
We called the fertility center to ask whether the documents could be filled out on site before the appointment.
We spoke to Fr. Bishop on the phone and I explained the situation. Their reaction: “You’ve had the documents since January, that’s not our problem. We can’t ensure that.”
It didn’t bother us that the process wasn’t supported, but the manner – especially the sound – made the music unprofessional, communication in need of improvement and not customer-oriented. We cannot recommend the center unless the employees are trained in how to communicate with customers.

I had to gather myself four months after our last appointment at the fertility clinic because it didn’t go well at all.
I’m trying to keep it as objective as possible, but if I could, the clinic wouldn’t even have gotten one star from us. The reception was very nice and helpful, so I’m happy to give this one star.

In my opinion, going to a clinic after 5 years of unfulfilled desire to have children should ideally take away fears and worries and perhaps even give you courage.
Unfortunately, our first appointment (for which we had to wait a very long time) left me with a bad gut feeling and even more question marks than before the appointment.
We were immediately recommended an operation to rule out endometriosis and only then did he want to see us again. Unfortunately, the doctor didn’t respond once to our questions about how the operation would work (after all, he referred us there) and kept saying in a very borderline way that he wasn’t responsible for providing information about it.
So, after our initial consultation, we tried to make an appointment for the operation. But I didn’t get this until six months later and it quickly became clear to us during the phone call that we weren’t going to get any information in advance. So we now had a not really satisfactory first visit to the KiWu Clinic and an operation appointment in four months.
But we didn’t know at the time what exactly would happen to me during this operation and how it would proceed.
Apart from that, I probably don’t have to explain to anyone who wants to have children how bad these long waiting times for appointments are.
So we have again
We asked for a short-term appointment with the fertility doctor because we still have a lot of unanswered questions and would like to discuss the procedure of the operation with him.
At the beginning of the appointment, the doctor (really!) told us about his New Year’s Eve and his children for over five minutes without asking and after that he hardly had any time for our questions. After about 10 more minutes he told us he now had his next appointment.
In those 10 minutes he laughed at us about almost every question and told us that he wasn’t the “expert for these questions” (our questions were, for example, about the ICSI, how something like that works and how to do it can prepare for such an appointment) and he wouldn’t understand why we’re sitting across from him again and stealing his time, because we should have found out about it ourselves. There was also a statement about what we would have believed, how long he would take time for us and we should have found out how long the appointment would last when we made the appointment. It was clear that this was only scheduled for 15 minutes.
So after 15 minutes he actually left us in front of his door, perplexed and crying. I can’t count how many attempts we made to ask what would happen to me during the operation, how an ICSI works, whether you can help/support with nutritional supplements, etc. He answered in his unpleasant way, which was so cross-border has been that it still stuns me and us.

An example: When asked about specific dietary supplements for those wanting to have children, there was first a laugh and then the answer: “I’m not a pharmacy.”

Although we went into this appointment with so much hope, we were left even more helpless and powerless than before and it was immediately clear to us: Never again!

Since then, we have advised everyone we know who have an unfulfilled desire to have children to avoid this clinic.

Our experiences with the Hafencity fertility clinic were initially very positive. Both doctors and other staff seemed very friendly and competent.
You felt like you were in good hands. After several failed attempts, unfortunately nothing was changed in the procedure and we were advised to just carry on; At some point it will work. After moving to another clinic, we were able to do a lot of tests, which we were even advised against at the Hafencity fertility clinic because it was still too early (after the third failed attempt). In addition, the medication in the new clinic was immediately changed. This was also simply ignored in the Hafencity. Unfortunately I cannot recommend this clinic.