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User rating: 0 (46 reviews)
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Cannot recommend the practice. Critical reviews disappear after a short time.
We had our initial consultation in January and felt completely in good hands. All the practice staff were friendly and the doctor took a lot of time for us. His humorous manner was a pleasant relief for this emotional topic. The first treatment attempts began, which were quite ok. After about two months the situation was like this: The doctor came to the appointment completely unprepared and had no idea where we were in the treatment. He didn’t have 5 minutes for each of us to make an appointment. His behavior was friendly, but still disrespectful: misogynistic sayings, touching my face and not taking my feelings seriously as examples of this. His behavior towards employees was also disrespectful and racist. They were not addressed by name but by their nationality. The waiting times became longer and longer despite appointments that had been made for a long time; I had to plan over an hour for a short blood test. I had the worst experience with IVF: the explanation for the anesthesia, which was injected into me without warning, lasted 5 seconds. I was strapped to the equipment while still fully conscious. For two cryotransfers, which are about twice as expensive as in other clinics, I was not informed about the time of the appointment the day before, as promised. I was completely forgotten about one of them. I was only informed about the result of the pregnancy test because I called the emergency number. Another point of criticism: Very outdated devices and methods.
So I can only agree with the last reviews. There is one star for the parking spaces in front of the clinic and another for the hard-working staff, which I can only feel sorry for.
PS: I write under my birth name. There is no possibility of confusion.
For a clinic that claims to have 30 years of experience, they are extremely unprofessional and rude! The doctor rarely responded to our inquiries and was only nice to us on the first day so he could win our business. The clinic staff is very friendly, but seems tired and overworked. After 6 months we received a negative result due to lack of communication and attention from the doctor. And what’s worse: He disrespected us by making racist statements about our immigration to Germany. I am considering contacting the medical board about this unprofessionalism and am very disappointed in the way he has treated us and his staff.
I went there for 2 checkups, everything was terrible, the doctor is very rude and he only has time for a simple ultrasound like on an object. The nurses are very afraid of the doctor and are incompetent in their work. During the second ultrasound, I left the practice crying and asked to have all the documents sent to me by mail. Terrible experience, not recommended
After about five months of interruption in the treatment process, I started a new attempt. The doctor’s skills and knowledge are proven, but it seems that he does not have enough patience and time for each patient. After each visit, my husband and I left the clinic with a lot of confusion about everything from how to take the medication to the entire treatment process. It seems like the doctor is frantic and wants to move on to the next patient immediately, which unfortunately causes a lot of stress for me. In addition, all treatment staff have changed compared to previous months, and I find it strange that there is no permanent contact person available in the clinic to accompany us throughout the entire treatment process. I hope that these comments will be read and the issues raised will be addressed so that all patients can navigate this stressful treatment process with more confidence. Many thanks to the team at the Fertility Center.
After many attempts, we just couldn’t get pregnant. Then we go to the doctor. Nice, friendly and very competent. My wife finally had a doctor confirm that something was wrong in her brain 😄 then the medication could be adjusted and hey presto…! Worked. Thank you for everything
We started the first fertility treatment at the university clinic in 2019. The second attempt was at IVF Erlangen with an additional 2 cryotransfers. Unfortunately without success. At the University of Erlangen, the doctors were constantly changing and we had to tell our story every time. My wife developed a fever and a rash on her upper body after each transfer. None of the doctors really cared. According to the drug manufacturer, this side effect is unknown. The immunology department at Erlangen University Hospital also found no abnormalities.
Then we went to Dr. Jan van Uem gone. He listened carefully to our story and already had a premonition, which he confirmed with a test. After medical treatment, we started the IVF treatment. My wife had no fever, no rash and was pregnant for the first time!
Dr. Jan van Uem is very competent and handles everything such as puncture, transfer and examinations personally. This may seem direct and short-lived at the beginning, but don’t let that fool you. He knows exactly what he is doing. We really regret not going to him from the start.
We wish all patients wishing to have children much success!
Michael-Vogel-Straße 1E, 91052 Erlangen, Germany (Find on Google Maps)
Phone number: +49 9131 80950
Monday: 7:30 AM – 5:00 PM
Tuesday: 7:30 AM – 5:00 PM
Wednesday: 7:30 AM – 4:00 PM
Thursday: 7:30 AM – 5:00 PM
Friday: 7:30 AM – 2:00 PM
Saturday: Closed
Sunday: Closed