IVI Las Palmas – Clínica de Reproducción Asistida y Fertilidad

If you have come here looking for reviews because you have doubts, we recommend this clinic to fulfill your dreams.
We always feel supported by the entire team from beginning to end.
– To Toñi and Nieves, thank you for making the administrative process so easy and your unconditional support and positivity.
– To each of the nurses for sharing our enthusiasm.
– To the laboratory staff, who, even if you don’t know them in person, are true artists of creation.
– To Yanira and Mónica: thank you for treating us so well and making us trust and not throw in the towel, we would not have achieved it without you.

The process is normally not easy at all, but my advice is that at each challenge, raise your head and continue with the same enthusiasm and
positivity that at the beginning, everything comes if you trust.

Because love grows if it is shared, and we are very happy to have shared it with IVI Las Palmas.

A hug from Nica and Neil ❤

The first time I entered IVI I felt that it was the place that would make my dream of being a mother come true. After so many years and 3 abortions I thought I would get it with them. But they called me from social security and I started with Maternal. I don’t receive adequate attention. I felt terrible at the Maternity Hospital, they converted my ICSI into an AI, because according to them they had no response. He was 38 years old and under low reserve. I went to IVI again and they confirmed my suspicion, it was not necessary to convert. Rhenia response to extract oocytes I have to try ICSI. But I had to finish what I started. IA In the Maternal positive but paralyzes at 7+1. I return to IVI because the maternal department tells me that they can’t do anything for me. At IVI the same doctor treats me for the third time. His greeting was this comes once a year. Let’s see if he decides. After so many years and 4 abortions, the least I want to hear is a comment like that. I took the budget and didn’t come back. Today I am a mother but thanks to the professionalism and the great medical team at the Baren clinic. With egg donation and the first transfer after 5 cancellations, a metroplasty 2 PRP, I had my positive. My baby is now 2 years and 8 months old and I am definitely going for the second. You have to know how to treat women who struggle to have a child, one bad treatment changed my way of thinking about IVI. But it didn’t make him stop fighting.

Bad experience. I decided to freeze eggs and preserve my fertility. I had my first appointment in April and as I told them, I would start my treatment after a few months, they said whenever I wanted. That on the day of the period I have to call to let them know and the treatment will begin. 10 days ago I wrote to you to let you know that this August I want to freeze my eggs and I told you the date of my period. Dr. Guillén responds to the message, commenting that my tests are incomplete, but nothing about my egg freezing this month or the date of my period. Since he told me that I was missing tests, I manage them and do another analysis. I’m calling today because I had my period, they tell me they will be closed. The doctor calls me to explain to me that it is my responsibility, that even though I wrote to them to let them know, they did not take me into consideration because I had gone for a consultation in April. I explained that I had written, that they had also told me that the treatment continued like this, that when I wanted to freeze, I had to call them on the day my period started. He told me that it wasn’t like that, that I didn’t understand, that since so much time had passed I don’t remember, that it is my responsibility, that I had not sent the exams, etc. That they have a protocol for all patients equally, not one by one, to which I asked if they could send me the protocol, so I can know what steps to follow now, and they told me that they did not send protocols, that the plan to follow depends on each patient – PLOP! All this in a strong, arrogant and high tone. I asked him on 3 occasions to please calm down and speak well to me, and I told him that I was feeling attacked. I would like a formal response from IVI on this please. because I wrote to them on August 13 letting them know that I would be freezing eggs, and if they were going to close, I think they should have told me then. I would also like an answer about the undignified treatment, and a plan for my egg freezing, in which I am assured of good treatment. After all, they were able to communicate in a good way and the key is in this. The arrogance, the raised tone and the bad way of speaking to your patient and client. Who wants to hire IVI to have a bad time and be mistreated?

Both the magnificent human treatment and the professionalism of the services provided have left us delighted. We have been fortunate to deal with what we believe are the three specialist gynecologists at the Las Palmas clinic, although our assigned Dr. was Don Javier Domingo; But all the staff, both at reception, at the counter and emergency telephone service, the analysis and genetics laboratories, and the nurses and doctors, put love and care into their work.
The establishment is a cozy, spotless and well-designed place for each of its uses.
The mobile application is very useful and a great method to control each phase of the process in both directions (medical team – patients).
Fortunately, with the advice of our doctor, the recommended treatment (IVF with PGT-a) has resulted in the much desired pregnancy on the first try, but if this had not been the case, the opinion would have been the same and we would most likely have placed our trust in them again to continue looking for new solutions.
We wish couples or women who yearn for parenthood the same or better luck and we can assure you that based on our experience there is no doubt that you will be in good hands if you choose IVi.

Two very traumatic experiences. We started in September of last year because we were a couple of two women and wanted the ROPA method. We both entered completely healthy and fertile. From the beginning there was a lot of confusion with the issue of financing, the receptionists do not manage this issue well at all and have very poor communication with us. Our gynecologist was Javier, director of the clinic, supposedly the best. He hormoned me to the limit, my ovulations were missed and the cycle had to be suspended, it happened to me 3 times. In 4 months I had my period 8 times and the worst thing was that it didn’t explain anything, we left there with more doubts than when we entered. When he manages to make the first transfer, the follow-up is terrible, the beta came out low and they didn’t give me any explanation, in the end I lost it after 7 weeks. We were very affected by the moral and economic loss since we had invested a lot of enthusiasm, twelve thousand euros and the pain that an abortion entails, this man tells us that this is not the Corte Inglés and that it is what there is that no one guarantees. His manners are very inhuman for his profession, he puts no effort into it, he only sees money.
Well, a second one is scheduled, and I have fluid in the endometrium. Without explanation, he said that the transfer was canceled and that next month it would be done naturally (without estrogen or progesterone) without knowing if I was producing enough on my own. He didn’t test me, he scheduled the transfer, he told me to give myself an injection and a few days later they gave me one. All this without having any uterus check in 15 days, blindly. And without any follow-up I had the transfer, this embryo didn’t even implant, when it is supposed that after an abortion, the chances increase. But obviously without seeing me in 15 days, or tests to know my natural production of proges and estrogens, and without any check-up, it was clear that I was not implanting. That day the transfer was delayed for 1 hour, without warning and with a full bladder without knowing if I could empty it, I did the transfer with a great desire to pee, squeezing my urinary bladder, not at all relaxed.
I want to highlight that the first transfer was carried out by Guillen and the truth is that he was very punctual and with a quite comfortable atmosphere and the second was carried out by Javier, without any desire, in a hurry and without tact and an hour after the schedule.
Now I still have embryos that we will have to pay a thousand euros more in October for them to store and when you want to have another transfer, two thousand one hundred more euros.
The worst decision of my life was deciding to be a mother with you.
They play with your money and your enthusiasm, they only see bills. And if you look a little at the staff you can see the pressure and the bad atmosphere among them, I had 5 nurses in 4 months, a disaster.
ALL THE BEST

Very good!
All the people were very nice and helped us with all the questions we ever had. The treatment was successful for us so we are very happy!

The experience has been quite a hard journey, a journey of many uncertainties, a journey of despair, a journey of saying let’s go one more day… but I knew, once I stepped foot in Clinica IVI, something told me that it had to be with them, that I was in very good hands, both the treatment of the girls at the counter, until the last patient & even the laboratory, was a unique treatment, & of course the 3 doctors I was with, they are all loving people & I know Notice when they do the work with heart & not just by vocation, they make you feel special, they make you have much more hope, even if the road is hard as the word says, they will never leave you alone. I want to thank you from minute 0 that I put myself in your hands.
There is a phrase that stuck in my mind, once you start the treatment & everything progresses, they always send you information or things like that & there was a phrase that said “Trust yourself, trust IVI”…
& that’s what I did.
Thank you for everything!!!!
Highly highly recommended ❤️

Excellent facilities and treatment. Very delicate and meticulous.

Just thank the Ivi las palmas clinic and especially Yanira Ayllón Montelongo for always being by my side during this very difficult time. Thanks to her I have fulfilled the dream of being a mother of a 2-year-old child and just today they gave me the results of my second in vitro and they were positive, thank you very much

I already froze eggs in the middle of the pandemic, 2 times and I had no problems, everything was perfect and now with my transfer and now the discharge with my pregnancy, all my life to be grateful for this beautiful moment and above all to highlight the professionals who cared for me, they advised me and they empathized at all times, what a great team 🙏🏽😘