Instituto Bernabeu Madrid

I can’t say anything good about this clinic. They have very bad donor department. I our case, we got only two embryos from eleven eggs although we have done all possible tests. It was our third clinic and the worst. I don’t recommend to anyone.

My experience at IB has been a gift…I am expecting my first baby.
Tremendously grateful to my “colleagues” in my career, Dr. Herencia who has never let go of my hand on this path, Virginia always attentive and waiting for me with a smile, Marisa who has managed everything with absolute precision and patience…Alfonso who in The reception was waiting for me with a kind word… I don’t want to leave behind all the professionals involved in achieving my dream, biologist, operating room team, administration.
For me it is a center of absolute recommendation, serious, sincere and great professionals.
THANK YOU.

We have a daughter thanks to Instituto Bernabeu Madrid! I’ve been undergoing an IVF treatment in the clinic in 2022 and 2023, it was a challenging process, but thanks to Dr Ruth Romero and the clinic team we’ve achieved a successful pregnancy and last week our baby girl was born! I will be forever grateful to the clinic that they made our dream come true. And I highly recommend their services, if in doubt just go for a consultation, you won’t regret, and trust in whatever they are offering you. Thank you Dr Romero, Marta and Vicky and Instituto Bernabeu ♥️ lots of love!

After 10 years of infertility with 3 IVF on social security, our miracle, Dafne, arrived thanks to Doctor Romero and the first one!!! I can only thank Instituto Bernabéu for giving me the greatest

Very professional 100% recommended

I was a donor, excellent care, highly recommended.

We are a Canadian couple who came to Madrid to have IVF treatment. After many failures here in Canada, we discovered this incredible clinic. Since the very first meeting, Dr. Herencia and her assistant Victoria have been available, attentive, understanding and extremely professional.
The whole team was welcoming, friendly and reassuring.
Our wishes were granted because the treatment worked, but even if that had not been the case I would never have hesitated to recommend this clinic to anyone wishing to be followed by exceptional people.
Thanks again for everything 🙏

After 5 years looking for options to have a child, finally we found IB. There we met dr. Romero. She was very kind and helpful. Also dr Judith. We can’t be more grateful. We are very, very happy with our baby boy, and we will never forget IB and Dr Romero and Dr Judith who make one of our big dream to comes true. Thanks to my PA Viky and Marta they were all the time with me, everything was excactley on time. Big thanks to all the hospital.
Thank you from all my heart ♥.
You are the best 🙂 I will never forget you.
Regards.

Our journey at Instituto Bernabéu began after several failed attempts at another center.
I had a lot of feelings with Dr. Alicia Herencia and everything I say about her falls short, regardless of achieving pregnancy and having our little one here, she is pure empathy, humble, close and very professional.
Hand in hand we have managed to make everything go well. I will always recommend you.
And we carry you in our hearts. To all the couples who read me, I tell them to fight very hard because it will be worth it. Trust the wonderful team that Instituto Bernabeu has.
A thousand thanks to all.
❤️

On Wednesday, June 19, I went to the Bernabéu Institute clinic to request a hysteroscopy, Dr. Romero assisted us and the truth is that from the moment we entered the consultation she made us feel very comfortable.
Yesterday, Thursday, June 20, I had the hysteroscopy and I was very nervous because of everything I had read and seen on the internet (from other clinics, people…) by the time I arrived at the clinic, all the staff were super attentive at all times. Special mention to Doctor Romero and her team for their empathy and treatment, despite the nerves I had, made the test have nothing to do with what I believed. It was 10
Thank you for everything, we will see you again.

After many failed IVF attempts my husband and I decided to try one last protocol with our own eggs before moving ahead with egg donation. Our interest in Bernabeu Madrid was strong from the beginning because they seem to be the only institute with a department that specializes on low ovarian response and because we heard great success stories.After a first consultation with Dr Romero online we decided to go for Bernabeu Madrid. Dr Romero’s proposal was the most agressive treatment wise and sounded the most plausible to achieve success and since we only wanted to do one more round we decided to go all in with her proposal. Dr Romero also gave us a good solid and professional impression from the beginning, and god were we right about our choice!The major plus point for me of this clinic is their staff (doctors, personal assistants, and embryologists) The whole team is entirely composed of strong, intelligent, high qualified, modern, worldly and empathetic women, starting with Dr Romero. She is unbelievably knowledgeable, forward thinking in her medical approach( she has read all the studies and new recommandations, and participates actively in the future of IVF practices in conferences), she is extremely gifted in her gynecological manipulations(I never had any pain under her care). She is a strong woman who truly understands what infertile women go through. Where she impressed me the most is through her immense emotional intelligence. She knew how I was feeling at all times, she knew exactly what to say to me in times of sadness, loss and dispair. She always believed in our project and motivated me so many times when I didn’t have the strength to go on anymore with believing. Additionally to her great medical knowledge she treats patients with her intuition and gut feeling, she knows when to push and when to stop. She is the major reason of our pregnancy’s success and my husband and I literally owe her our family.
(the same can be said of Dr Herencia who replaced Doctor Romero twice on my case, I felt exactly the same amount of talent, humanity and trust in her too :-). The second reason for our success was the quality of their embryology department. They were the only one of all of our fertility centers to achieve Blastocysts. They have the most advanced lab and best culture conditions. The quality of the embryology department is almost as important as the choice of the protocol if not more.It is a major point for this clinic.
This whole process was facilitated by the kindest personal assistants Ángeles Cuesta mainly and Laura Lopez. The personal assistant is the person you are most in touch with during the treatment and it is important that they have the capacity of calming you down, manage crisis and stay positive at all times. Ángeles and Laura have both of those qualities. They are true angels and answered all of my questions with patience and matronly care.
If I have to point out little negatives it’s the connections between the medical team, the personal assistants and the financial team. It is often quite slow, informations about your file never circulate quite well, they tend to loose forms, and you sometimes get different informations from different sources depending of who is in charge of you that day, it can be frustrating. Sometimes like in my case if your protocol spreads over many months, they change your personal assistant and/or your doctor during treatment last minute which can be frustrating and unreassuring but I guess doctors and personal assistants are also allowed free time, and as I said the whole staff is absolutely lovely and you are in good hands no matter what. Lastly it is expensive, and it ended being more than we expected but it is a high-end clinic, so that has a price but we never regretted as it gave me our family.
Choosing this clinic was the best choice I made in my life and my husband and I owe them our twins and happiness. Gracias de corazon Bernabeu, I would choose you again with my eyes closed!

I am very grateful to all the professionals who have assisted me at the Bernabeu Institute. Very friendly and giving you all the time you need for your questions and explanations they give you in relation to the process. I did IVF directly since I had several attempts at social security, and both during the puncture and on the day of the transfer, each step is explained to you and you feel very welcomed. In addition, the personal assistant service has helped me a lot with specific questions outside of appointments as well as a great response when you need a prescription.

I am in my thirteenth week of pregnancy after a successful first attempt, and after being discharged, they continue to follow up with me to see if I need anything from them.

Thank you all very much! I have felt very good and calm in your hands.

When you have years of attempts, disappointments, abortions, tests and gynecologists behind you that end up generating anxiety…meeting a team of professionals like this is priceless. From the first moment they listened to us, advised us, and treated our case in a personal and exhaustive way and not like just another “number” like in any other clinic. I can only have words of gratitude for each of the people at the Bernabéu Institute in Madrid, especially for Doctor Cristina García-Ajofrín, who is as good a professional as she is a person, always looking for the best medical solutions, explaining everything to us in great detail and making us see that all was not lost, his tact and professionalism made us feel very safe and comfortable throughout the entire process, although it was not always a bed of roses; for Marisa who was always there supporting us and helping us, very attentive and with infinite patience; to all the nurses for their love; and of course the team of embryologists for their efficiency and thoroughness; without forgetting the entire gynecology department who was also wonderful, as well as administration, reception, Natalia, a psychologist who is a sweetheart and also helped me when I needed it most… (she will probably leave me to someone).

You can tell that they are all people who love their work and their main goal is to help people. The entire team is a perfect mechanism and without them we would not have achieved what we had been looking for for more than 4 years… and that is to get pregnant!!! Furthermore, once we got the expected positive result, they remained very involved so that the first trimester (the most dangerous) went well and did not end in an abortion, which was also another of my great fears. I’m sure that even if it hadn’t turned out well in the end, I would still have the same opinion towards them.

That’s why I encourage people who are having a hard time with these issues to stop thinking about it, stop “prolonging the suffering” and go to the Bernabéu Institute. Unfortunately, there are more and more cases like ours (whether due to age, life circumstances, genetic issues, or a thousand other reasons) and if we have the opportunity to let ourselves be helped by real professionals who are also involved with people… let’s do it!

My name is pilar palos. They told me about the Bernabéu Madrid Institute. We went years and a half ago and after two failed attempts, the third time was the charm. The treatment by doctors, nurses, assistants, administration, all excellent. Magnificent treatment. My partner and I have been attended to at all times with any questions we had and right now they have already discharged me but they are still by my side for any questions. I will always be grateful.

Excellent treatment. Professional and organized center. I had previously tried in vitro fertilization at another center, without success, and at this one I finally succeeded. I do not have medical knowledge to say if it was luck or methodology, I only know that in the end I achieved pregnancy and that the treatment was impeccable. The organization they have and the way they inform you about the medication, the steps to follow, the constant availability of the nursing service, the consultations, the operating rooms, the care in the hospital on the days of sedation… It all helped in favor, and happily everything worked.