GYNCENTRUM Katowice

Gyncentrum: A Mixed Experience in Fertility Treatment. Read reviews of real customers.

User rating: 2.1 (315 reviews)

Location: Poland Katowice

Why choose the GYNCENTRUM Katowice?

  • Excellent Staff and Specialists
    Many reviews highlight the clinic's experienced and caring medical professionals, particularly Dr. Dariusz Mercik and Dr. Jabłoński, who are noted for their thorough approach and ability to answer patient questions with patience and clarity. Patients appreciated the emotional support and the individual attention from the staff.
  • Comprehensive Services Under One Roof
    Gyncentrum offers a wide range of fertility services and diagnostic tests, allowing patients to access various specialists in one visit. This convenience is particularly appreciated by those needing coordinated care, and it minimizes the stress of navigating multiple appointments.
  • Positive Outcomes for Many Couples
    Several patients report successful pregnancies after receiving treatment at Gyncentrum, praising the clinic's dedication to personalized care. This positive result significantly influences the overall impression of the facility, instilling hope in those navigating their fertility journey.
  • Welcoming and Supportive Atmosphere
    The clinic environment is described as friendly and inviting, with many reviews mentioning the warm and polite demeanor of the reception staff and nurses. This supportive atmosphere helps ease the emotional burden associated with fertility treatments.
  • Quick and Efficient Test Processing
    Many patients commend the clinic for its swift test processing and result delivery, with some stating they received test results promptly and even received calls to discuss outcomes. This efficiency is crucial for patients eager to progress in their treatment plans.

What to watch out for at GYNCENTRUM Katowice?

  • Poor Communication and Coordination
    A common concern among reviews is the lack of clear communication regarding appointments and test results. Many patients experienced frustration due to not being informed about changes in their scheduled consultations or receiving mixed messages about their treatments, which led to confusion and dissatisfaction.
  • Long Wait Times and Administrative Issues
    Several patients reported extended wait times, both for appointments and test results, where some had to wait over an hour despite having scheduled visits. Additionally, complaints about the administrative efficiency—such as delays in processing paperwork or failure to provide timely information—were frequently mentioned.
  • Inconsistent Quality of Care
    Patients noted that their experiences varied significantly depending on which doctor they saw during their visits, often leading to repetitive questioning and inconsistencies in treatment plans. This inconsistency can undermine patient confidence, especially in an emotionally charged environment like a fertility clinic.
  • Concerns About High Costs and Charges
    Some reviews highlighted issues with the clinic's pricing structure, suggesting that many essential tests and services were considerably more expensive than at other facilities. This led to frustrations regarding perceived exploitation of patients' vulnerabilities and financial situations.
  • Negative Experiences and Recovery Issues
    Negative testimonials reveal instances of patients feeling neglected or receiving care that did not meet their expectations. Some reported that their procedures were mishandled or they felt uninformed about their treatment options and outcomes, which led them to seek care elsewhere.

10 latest reviews of GYNCENTRUM Katowice

GYNCENTRUM Katowice
Rating 5 on Saturday, 28 September 2024

I wholeheartedly recommend the clinic, which helped my husband and I get pregnant within a few months. We would like to thank Dr. Anna Bednarska-Czerwińska!

GYNCENTRUM Katowice
Rating 5 on Sunday, 22 September 2024

I recommend the Clinic with a clear conscience. Nice service, everything was well taken care of, the tests went smoothly and on time.

GYNCENTRUM Katowice
Rating 1 on Friday, 30 August 2024

I can’t say anything good about this clinic. We wanted to carry out extended diagnostics, monitoring and examination of the patency of the fallopian tubes by sono hsg and, possibly, insemination. Each time we made an appointment with a different doctor (when monitoring the cycle, visits must be at a specific time), we would have preferred to have one doctor in charge, but it was not possible. Twice we waited for an appointment for about half an hour. The patency test was performed 10 minutes after administering the painkiller, it was too short a time for it to work, which is why I felt a lot of pain, and the doctor did the test quickly and I have the impression that it was inaccurate. The description of the test for PLN 800 was incomplete and worth almost nothing. The rest of the tests (very expensive) that we had ordered, as it later turned out, were typically in vitro, and at the beginning we indicated that we were not interested in in vitro. One doctor also strongly encouraged us to undergo in vitro fertilization. Another doctor casually mentioned that I had stage III endometriosis and then continued to encourage IVF (and endo can be treated and operated on, with untreated endo the chances of IVF are much lower than they say). Fortunately, after these bad experiences, we found a wonderful doctor somewhere else who operated on my endometriosis, ordered accurate tests and I got pregnant naturally very quickly.

GYNCENTRUM Katowice
Rating 5 on Tuesday, 30 July 2024

The level of procedures and care is at the highest level. We are happy for the children and thank you

GYNCENTRUM Katowice
Rating 1 on Tuesday, 16 July 2024

“Very Disappointing Experience – I Do Not Recommend This Clinic!”

I do not recommend. There is no way to check the test results because the website is not working, not to mention the prices. The clinic charges a fee for complete semen tests, but basic semen tests were performed, and after the intervention in this matter, I only received information that if the order went to the laboratory, the money was lost!! A very clever way to steal money! Once again, I DO NOT RECOMMEND IT TO ANYONE!!!

GYNCENTRUM Katowice
Rating 1 on Wednesday, 10 July 2024

Disappointed by Unfair Appointment System at Dr. Bednarska-Czerwińska’s Clinic

We had an appointment with Dr. Anna Bednarska-Czerwińska at 16:30. At 4:25 p.m. another couple who was already waiting in front of us enters and it is understandable that the queue could have slowed down. Then, around 4:50 p.m., another couple comes in who arrived around 4:40 p.m. (well after us). After this couple, around 5:10 p.m., another couple comes in, who arrived even later (than us). When I asked at the reception what it was all about, I learned that at Dr. Anna Bednarska-Czerwińska’s appointment, the time of booking does not matter, the doctor decides who comes in at a given time. After this information, I left. I just wonder why there are registration hours if they are not respected equally for everyone?
The clinic’s approach to customers is embarrassing, especially since in response to low reviews they write how they do not try to maintain high quality of service and customer satisfaction.

GYNCENTRUM Katowice
Rating 2 on Wednesday, 10 July 2024

“Great Doctors, But Frustrating Phone Service”

The doctors are great, provide the best care and are effective :), but the level of telephone service is terrible, with no empathy or commitment to their work, which generates a lot of stress… l4 issued with a delay, the ladies inform me that they will call me back and then the contact stops. They can tell a regular patient undergoing treatment during pregnancy that there are no places to see the doctor who conducts the treatment and offer an appointment in 2 months.

GYNCENTRUM Katowice
Rating 1 on Saturday, 06 July 2024

“I Don’t Recommend This Service Due to Unavailable Test Results and High Prices.”

I do not recommend. There is no way to check the test results because the website is not working, not to mention the prices.

GYNCENTRUM Katowice
Rating 1 on Tuesday, 02 July 2024

Frustrated by Long Waits and Poor Communication in Patient Services

I don’t know what to do to get there. 40 minutes of listening to “you’re first in line” makes you start seeing red. If, with a bit of luck and superhuman patience, you get an interview, the lady answering the phone is unable to provide you with basic information about preparing for the examination. Therefore, it redirects to “girls from the laboratory”, who do not answer for several minutes. A potential patient resigns from services.

GYNCENTRUM Katowice
Rating 1 on Monday, 24 June 2024

“Disappointed by Unprofessional Care and Poor Communication at This Clinic”

I do not recommend this clinic, of course it is private and the level of health care leaves much to be desired. Lack of communication between clinics, failure to provide information, incorrect prescriptions, which results in the inability to purchase medications – this is the order of the day. Doctors are very profit-oriented, they force you to perform tests in the clinic at a price several times higher than in a normal clinic, they are very taciturn, they do not explain the procedures or methods of administering drugs, I had to check everything on the Internet because no one explained it to me. Embarrassing. The ladies at the registration desk are rude and rude, they don’t help, they say they will call back and they don’t call back. In the clinic you cannot count on reliable information about the costs associated with the procedures, I found out about mine only after the procedure. Overall, unprofessional clinic, unpleasant atmosphere, I regret that I came to this clinic…

Photos of GYNCENTRUM Katowice

GYNCENTRUM Katowice
GYNCENTRUM Katowice
GYNCENTRUM Katowice
GYNCENTRUM Katowice
GYNCENTRUM Katowice
GYNCENTRUM Katowice
GYNCENTRUM Katowice
GYNCENTRUM Katowice
GYNCENTRUM Katowice

Location GYNCENTRUM Katowice

Żelazna 1, 40-851 Katowice, Poland (Find on Google Maps)

Phone number: +48 735 122 777

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About GYNCENTRUM Katowice

Gyncentrum is a leading fertility and prenatal diagnostics clinic in Poland, dedicated to helping patients realize their dreams of parenthood through advanced medical services. The clinic offers a comprehensive range of infertility treatments including IVF and insemination, each tailored to meet individual needs. With locations across major Polish cities, Gyncentrum boasts a team of experienced specialists in various fields such as gynecology, endokrinology, and genetics, ensuring personalized care throughout the treatment process. They are pioneering in providing innovative solutions such as preimplantation genetic testing (PGT) to enhance the chances of successful pregnancy. Gyncentrum also emphasizes emotional support and offers financial plans for treatments, including unique programs that guarantee either a successful pregnancy or a full refund of treatment costs. With commitment to high-quality medical care, Gyncentrum stands out as a trusted choice for those facing challenges with fertility.

Opening hours

Monday: 7:00 AM – 7:00 PM

Tuesday: 7:00 AM – 7:00 PM

Wednesday: 7:00 AM – 7:00 PM

Thursday: 7:00 AM – 7:00 PM

Friday: 7:00 AM – 5:00 PM

Saturday: 7:00 AM – 1:00 PM

Sunday: Closed