Ginemed Madrid Pardo de Aravaca

Ginemed Aravaca Clinic: A Mixed Bag of High-Quality Care and Administrative Challenges. Read reviews of real customers.

User rating: 3.9 (72 reviews)

Location: Spain Madrid

Why choose the Ginemed Madrid Pardo de Aravaca?

  • Excellent Medical Staff
    Patients frequently commend the professionalism and kindness of doctors such as Nuria Pérez Esturo and Ana Sillero, noting their patience and ability to explain complex processes clearly, which instills confidence and peace of mind during challenging times.
  • Personalized Support
    The clinic is noted for the personal attention given by coordinators and nurses who provide ongoing emotional support, helping patients through the ups and downs of fertility treatments, making them feel cared for and understood.
  • High Success Rate
    Many reviewers share positive outcomes, with successful pregnancies reported after switching to Ginemed from other clinics, suggesting that the clinic utilizes effective fertility techniques backed by experienced professionals.
  • Modern Facilities
    The clinic's modern environment and transparent lab practices are appreciated by patients, who value the comfort and security that come from undergoing treatments in well-equipped facilities.
  • Team Approach
    While some patients felt overwhelmed by multiple doctors, others appreciated the team-based approach, allowing for diverse insights into treatment plans and solutions, demonstrating a well-rounded care strategy.

What to watch out for at Ginemed Madrid Pardo de Aravaca?

  • Poor Communication
    Several patients reported frustrations regarding communication lapses from staff, including unreturned calls and slow email responses, which compounded the stress of an already challenging process.
  • Administrative Inefficiencies
    Critiques of the clinic's administrative processes include delays in billing, confusing cost breakdowns, and disorganized scheduling, leading to experiences that feel less client-focused and more transactional.
  • Lack of Continuity in Care
    Some patients expressed dissatisfaction with the fact that multiple doctors were involved in their treatment without a consistent point of contact, which can lead to feelings of frustration and the sense of being another number.
  • Inconsistent Patient Experience
    While many report excellent experiences, others describe significant challenges, including rude interactions and disorganization, indicating that patient experience may vary widely depending on circumstances and staff.
  • Concerns Over Practices
    There are accusations regarding the clinic's prioritization of egg donation services over patient-centered care, causing patients to feel pressured into certain treatment paths that may not suit their specific needs.

10 latest reviews of Ginemed Madrid Pardo de Aravaca

Ginemed Madrid Pardo de Aravaca
Rating 1 on Tuesday, 08 October 2024

I am going to break the statistic, since after having good results in the extraction of eggs and good progress of the embryos, being of good quality, no matter how beautiful they are morphologically, they have not managed to implant. The truth is that we look back, and after 4 failed transfers, with 5 embryos and an implantation failure study, at 34 years old, we still don’t know why.
In this last attempt we have gone with all the possible medication (immunomodulators) and we have not obtained even a small beta. This clinical conclusion is really not researched or proven.
I believe that this treatment is not just about trial and error transfers, we consider that we have done everything on our part, we have done everything that has been recommended to us (biopsy, blood tests, ultrasounds, tests of all kinds) and we have not obtained a pregnancy. It is a hard road physically, both emotionally and financially. It started out as a 10 in support, empathy, and follow-up and became a 5 in the end (except for the nursing team, which is the best)

Ginemed Madrid Pardo de Aravaca
Rating 5 on Monday, 07 October 2024

My experience at Ginemed has been very good. After two years of visits, I highlight the humane treatment that the doctors, nurses and biologists have had. With your recommendations, I have made the decisions that best suited my situation. And of course the goal has been achieved: the treatment to achieve my dream of being a mother (of two beautiful twins) has been a success! Thanks to the entire team.

Ginemed Madrid Pardo de Aravaca
Rating 5 on Tuesday, 24 September 2024

Today I want to thank the entire Ginemed team for their great professionalism, from reception, nurses, doctors, laboratory and coordinators, to the entire Ginemed team.
From the beginning they have explained everything to us in detail, if we had any questions, whether regarding an administrative issue, medication, or a gynecological question, they have resolved it for us.
I want to thank the Drs and I say it in plural, since I have been treated by all of them, although my Dr is Ana Sillero, a magnificent professional, I recommend her, you feel peace when you go to consult with her, tranquility and a lot of security, I insist, I say all of them, Because everyone has done their part, they knew that we had obtained a single embryo and they have made sure that everything was correct (endometrium receptivity… everything) and until they were sure, they did not perform the transfer.
With great joy that on 09/13 they performed the transfer for me and as of today 09/24 we have achieved pregnancy!!!!.
Each patient is a different case and that is why they use a personalized treatment for each one.
I want to thank you for the empathy with which we have been treated from the moment my partner and I were treated on the first day at the clinic.
At all times they have been attentive to the doubts we have had, they have even taken care to look for medications that did not contain lactose (I am lactose intolerant and many medications contain it).
My partner and I are very happy, now step by step, but without this great team it would not have been possible.
In social security we have had a very bad experience, I imagine that it will depend on the doctor you have.
I want to emphasize that they are excellent professionals here, I will never tire of saying it.
A thousand heartfelt thanks to the entire team!!!
I recommend it one hundred percent.

Ginemed Madrid Pardo de Aravaca
Rating 5 on Thursday, 12 September 2024

Very attentive staff at all times, I felt very supported, I think it is very important during the process. I am very grateful to the entire Ginemed team

Ginemed Madrid Pardo de Aravaca
Rating 5 on Thursday, 22 August 2024

“Grateful for Exceptional Care in Our Journey to Parenthood”

I have been patient and it has gone very well, they have treated me great, they explained to me from the beginning all the options I had and thanks to the team of professionals there, I did not throw in the towel and we fulfilled our dream of BEING parents. Thank you very much and keep it up

Ginemed Madrid Pardo de Aravaca
Rating 5 on Thursday, 22 August 2024

Grateful for the Support at Ginemed During a Challenging Journey

I was recommended by a friend who also had her little one at Ginemed. Very happy and delighted with the treatment and close support we have had in a process that is sometimes so difficult. THANK YOU ALL!!

Ginemed Madrid Pardo de Aravaca
Rating 5 on Friday, 09 August 2024

“Thrilled to Work with Professionals Who Helped Make Our Dream a Reality!”

Good professionals with whom we managed to make our dream come true.

Ginemed Madrid Pardo de Aravaca
Rating 5 on Monday, 08 July 2024

“Choosing Dr. Nuria for IVF was the best decision; I felt so supported and confident!”

The experience has been wonderful. Dr Nuria transmits you peace, security and a lot of experience. The entire team is great, from reception, nurses, doctors and advisors. You have to go step by step and trust the process. When they told me I had to have IVF, I went to my first appointment, they gave me so much confidence that I didn’t go to any other clinic. The best decision we have made

Ginemed Madrid Pardo de Aravaca
Rating 5 on Friday, 21 June 2024

Grateful for the Supportive Team at Ginemed Aravada in Our Pregnancy Journey!

An excellent team of professionals who gave us confidence from day one, and who have accompanied us with great love along the way until we achieved our pregnancy. We only have words of gratitude for the entire Ginemed Aravada team and especially for Dr. Nuria Pérez Esturo. Thank you!!

Ginemed Madrid Pardo de Aravaca
Rating 5 on Tuesday, 11 June 2024

After three years and many failed attempts in public health, thanks to Nuria Perez Esturo and the entire Ginemed team, we have achieved our pregnancy. They study each case in a personalized way and if there is a negative beta, they look for new avenues and alternatives until they find a possible solution. We also believe that good incubators are essential in the process. Nuria has treated us with great affection, patience and professionalism for which we are very grateful.

Location Ginemed Madrid Pardo de Aravaca

C. de la Salle, 12, Moncloa – Aravaca, 28023 Madrid, Spain (Find on Google Maps)

Phone number: +34 917 40 13 63

About Ginemed Madrid Pardo de Aravaca

Ginemed is a leading fertility clinic with over 30 years of experience in assisted reproduction, offering a wide range of treatments including artificial insemination, in vitro fertilization, egg donation, and more. The clinic specializes in high-complexity cases and has a dedicated unit for implantation failures and recurrent miscarriages. Ginemed provides its patients with a free initial fertility consultation, and many of them achieve pregnancy on their first attempt. They emphasize personalized care, with coordinators available in multiple languages to assist clients from diverse backgrounds. Additionally, Ginemed offers guaranteed egg donation programs and financing options to help families realize their dreams. With a commitment to fertility preservation and education, Ginemed is dedicated to supporting individuals and couples on their journey to parenthood.

Opening hours

Monday: 8:00 AM – 10:00 PM

Tuesday: 8:00 AM – 10:00 PM

Wednesday: 8:00 AM – 10:00 PM

Thursday: 8:00 AM – 10:00 PM

Friday: 8:00 AM – 10:00 PM

Saturday: 9:00 AM – 1:00 PM

Sunday: Closed