GENNET – Center of Medical genetics and reproductive medicine
Exceptional Fertility Clinic with Compassionate Care. Read reviews of real customers.
User rating: 3.7 
(378 reviews)
Location: Czech Republic Prague
Why choose the GENNET – Center of Medical genetics and reproductive medicine?
- Friendly and Professional Staff
The staff at Gennet are consistently described as warm, professional, and attentive, making patients feel comfortable during a sensitive time. Many reviews highlighted specific doctors, such as Dr. Poláček and Dr. Mokrá, for their expertise and care. - Clean and Modern Facilities
Patients appreciate the clean and modern environment of Gennet, which contributes to an overall pleasant experience. The waiting areas are equipped with coffee machines and the clinic maintains a high standard of hygiene. - Efficient Appointment Scheduling
Most reviews mention timely appointments, with minimal waiting time reported, allowing patients to have their screenings and consultations without lengthy delays, thus respecting their time. - Thorough Explanations and Patient Engagement
Doctors take the time to explain procedures and findings in detail, making sure patients understand every aspect of their treatment. This approach fosters a supportive environment where patients feel informed and involved. - High Success Rate
Numerous patients have reported successful outcomes, including achieving pregnancies after lengthy struggles. This has contributed to the clinic's reputation as a leading facility in the Czech Republic for fertility treatments.
What to watch out for at GENNET – Center of Medical genetics and reproductive medicine?
- Inconsistent Service Levels
While many staff members are praised, reports of impolite or unprofessional behavior from certain nurses have surfaced, leading to dissatisfaction among patients who felt they were treated dismissively. - Long Wait Times for Some Appointments
Despite generally positive reports on appointment scheduling, some patients have voiced frustrations about unexpected long wait times during visits, indicating a possible mismanagement of patient flow at times. - Language Barriers with Some Medical Staff
Non-Czech speakers have reported instances of inadequate communication during screenings, leading to confusion over critical medical information. This highlights the need for better language support for international patients. - Perceived Financial Motivation
A few reviews suggest a feeling of being rushed into procedures, like artificial insemination, without thorough explanations, causing skepticism about the clinic's motivations regarding financial gain instead of patient welfare. - Inconsistent Experiences Across Departments
Patients have noted varying quality of care across different departments, meaning that while some had exemplary experiences, others encountered challenges that impacted their overall satisfaction with the clinic.
10 latest reviews of GENNET – Center of Medical genetics and reproductive medicine
Karakoz
on
Friday, 04 October 2024
I don’t understand why this clinic maintains its website in three languages, if their doctors don’t even conduct screening properly, unless you speak Czech. Screening, which should normally take 40 minutes, was completed in 15 minutes. Answers through gritted teeth, doctor Smetanova (not sure of the correct spelling) pressed hard on her stomach and with her appearance showed how she did not want to work in English. At the first screening, Dr. Golub said that the placenta is on the back wall of the uterus; at the second, this doctor says that the placenta is on the front. Decide for yourself whether it is a medical oversight or the inattention of one of the doctors.
Thanks to these people for the spoiled mood and tears. I’m going for re-screening at another clinic.
Two stars only because of the girls at the reception.
Filip
on
Wednesday, 25 September 2024
Always great attitude from the nurses and doctors on any floor we visited. They always explained everything to me and my wife with great willingness and understanding. I can only recommend the clinic for me and my wife.
Tomáš
on
Thursday, 19 September 2024
If you go for screening, definitely not to MUDr. Smetanová, CSc. Expect to sit here for a while, at least an hour. This is the third time we’ve been here and it’s getting worse. We are currently sitting here for an hour and a half and still nothing. Which is great when you have a two-year-old with you.
On the other hand, we have to pay tribute to Dr. Slizs, a wonderful immunology doctor. We highly recommend him 👍👍 He is very empathetic, kind and helpful, and above all he is interested in patients. And thanks also go to the nurses from immunology and the sampling unit, we haven’t met such nice nurses for a long time.
Tereza
on
Thursday, 12 September 2024
All professional, minimal waiting, satisfaction 🙂
Karakoz
on
Thursday, 29 August 2024
“Frustrated with Poor Screening and Language Barrier at the Clinic”
I don’t understand why this clinic maintains its website in three languages, if their doctors don’t even conduct screening properly, unless you speak Czech. Screening, which should normally take 40 minutes, was completed in 15 minutes. Answers through gritted teeth, doctor Smetanova (not sure of the correct spelling) pressed hard on her stomach and with her appearance showed how she did not want to work in English. At the first screening, Dr. Golub said that the placenta is on the back wall of the uterus; at the second, this doctor says that the placenta is on the front. Decide for yourself whether it is a medical oversight or the inattention of one of the doctors.
Thanks to these people for the spoiled mood and tears. I’m going for re-screening at another clinic.
Two stars only because of the girls at the reception.
Jan
on
Thursday, 29 August 2024
“Highly Recommend: Great Service and Professional Environment!”
All absolutely great. Professional approach. great environment. Order dates apply. I recommend
Júnis
on
Friday, 23 August 2024
“Great Ambiance and Staff, but Dr. Smetana’s Services Were Disappointing”
Beautiful premises, good location, nice receptionist, but the services of Dr. Smetana didn’t excite us. Every time we waited a long time even when we were ordered and the personal approach was, to put it mildly, very lukewarm and impersonal. Professionally, we can’t fault anything.
Lenka
on
Wednesday, 21 August 2024
“Received Excellent Care!”
Everything was fine, great care.
Lenka
on
Wednesday, 21 August 2024
“Outstanding Care and Supportive Staff Made My Experience Excellent”
Excellent care, helpful and careful attitude of the entire staff.
Blanka
on
Tuesday, 20 August 2024
“Grateful for the Kindness and Care at the Allergology Department!”
It doesn’t happen very often that the doctors and nurses are such nice people as here at the allergology department, the doctor and the nurse were very pleasant, they explained everything, and during the tests, the nurse is lovely, I’m glad I went here, thank you very much
Photos of GENNET – Center of Medical genetics and reproductive medicine
Location GENNET – Center of Medical genetics and reproductive medicine
Kostelní 292/9, 170 00 Praha 7-Holešovice, Czechia (Find on Google Maps)
Phone number: +420 222 313 000
About GENNET – Center of Medical genetics and reproductive medicine
GENNET is a well-established medical clinic in the Czech Republic, founded in 1996, specializing in reproductive health and assisted reproductive technologies, including IVF. With three locations across the country, it offers a comprehensive range of services to address both male and female infertility, supported by a team of experienced medical professionals. The clinic is committed to personalized care and uses cutting-edge technology to ensure high success rates, reportedly over 85% in embryo fertilization. In addition to IVF, GENNET provides genetic counseling, advanced laboratory techniques, and innovative treatments such as social freezing. They prioritize patient satisfaction and offer free online consultations, making quality reproductive healthcare accessible to individuals and couples seeking to start or expand their families.
Opening hours
Monday: 7:30 AM – 5:00 PM
Tuesday: 7:30 AM – 5:00 PM
Wednesday: 7:30 AM – 5:00 PM
Thursday: 7:30 AM – 5:00 PM
Friday: 7:30 AM – 4:00 PM
Saturday: Closed
Sunday: Closed
