Fertility Center Altona Street

A compassionate and competent fertility clinic with a strong track record of helping patients achieve their dreams of parenthood.. Read reviews of real customers.

User rating: 4.4 (182 reviews)

Location: Germany Hamburg

Why choose the Fertility Center Altona Street?

  • Supportive and Empathetic Staff
    Patients consistently praise the clinic's staff for their warmth and empathy, creating an environment where couples feel genuinely cared for. Many reviews highlight how staff, including nurses and receptionists, treat patients as individuals rather than just numbers, which truly enhances the overall healing experience.
  • High Success Rates
    Numerous reviews indicate successful treatments leading to pregnancies, with many couples achieving their dreams of parenthood after multiple unsuccessful attempts at other clinics. This high success rate significantly boosts the clinic's reputation and is a major draw for new patients.
  • Detailed Communication
    Doctors take the time to explain every step of the treatment process, addressing patients' concerns and ensuring they feel secure in their decision-making. This clarity has been a common theme in many reviews, as patients appreciate the personal touch and attention they receive.
  • Team Approach to Treatment
    Many patients have expressed satisfaction with the collaborative approach of the clinic's medical team, where changes in treatment plans are communicated effectively. This sense of teamwork among doctors facilitates tailored treatment that meets the unique needs of each patient.
  • A Clean, Friendly Environment
    The clinic is noted for its clean facilities and friendly atmosphere, enhancing the patient experience. The warm environment helps to alleviate some of the stress that often accompanies fertility treatments, making it a welcoming place for couples.

What to watch out for at Fertility Center Altona Street?

  • Variable Communication across Doctors
    While many patients have had positive experiences, some reported instances of feeling undervalued or confused by the communication styles of certain doctors. Concerns were raised about the perceived detachment in interactions, suggesting that some staff may need to improve their patient relations skills.
  • Administrative and Billing Issues
    There have been complaints regarding administrative hurdles and billing practices that left patients feeling frustrated. Instances where financial concerns overshadowed the treatment experience raised serious concerns about the professionalism of the administrative side of the clinic.
  • Parking Challenges
    Many reviews mentioned difficulties with parking near the clinic, which can add to the stress of visits. Patients often had to allocate extra time to find suitable parking in the surrounding residential area, impacting their overall experience.
  • Inconsistent Treatment Experiences
    While many couples left satisfied, a few expressed dissatisfaction with the continuity of care, often feeling like they were treated as a number rather than an individual. This inconsistency has led to mixed feelings about the clinic's approach to personalized treatment.
  • Mixed Results from Treatment
    Some patients reported multiple unsuccessful attempts at treatment before achieving results, leading to feelings of disappointment and frustration. This inconsistency in treatment success has prompted some to suggest that a more tailored evaluation of patient needs could enhance overall effectiveness.

10 latest reviews of Fertility Center Altona Street

Fertility Center Altona Street
Rating 5 on Tuesday, 01 October 2024

I can really recommend the fertility center. Ms. Horn looked after me and my husband wonderfully and I felt very comfortable in the practice. We were treated individually and always found a way for further treatment. We are very happy that it had a happy ending for us.

Fertility Center Altona Street
Rating 5 on Monday, 23 September 2024

In a word: great! Such a facility is only visited once you have completed a certain journey. This is completely different than a normal doctor’s office. Everyone is incredibly warm, very patient (even after months of paperwork with the insurance companies) and are excited from the bottom of their hearts! You feel like you’re in good hands in so many ways… that doesn’t just apply to the doctors, but to the entire team! I’m really grateful for all the help and support. Every email and query is answered quickly and every question, no matter how absurd, is answered with great friendliness.

Fertility Center Altona Street
Rating 5 on Wednesday, 11 September 2024

We went to the Altonaer Straße fertility clinic for the first time at the beginning of 2022 and immediately felt cared for and seen. The entire team was always friendly, helpful and solution-oriented. The practice has a modern design and is characterized by professionalism, competence and transparency.

We were welcomed by Prof. Dr. Kupka looked after us and we felt like we were in good hands at all times. After two unsuccessful ICISs, we discussed together which adjustments could be improved/adjusted to achieve the desired result and after the 4th attempt it finally worked and we can welcome our little miracle at the beginning of next year.

Many thanks to Prof. Dr. Kupka and also to the other attending doctors and the really nice ladies at reception!

Fertility Center Altona Street
Rating 5 on Friday, 06 September 2024

I give this clinic 5 Stars and would give them 10/10 if I could. Me and my partner are living abroad, but wanted to undergo the fertility treatment in my hometown Hamburg. After searching for the right clinic, this one was the most responsive from the start. Our first meeting was via Zoom ( they make this possible and speak very good english ) all documents were scanned and send via Email. Once in Germany we could immediately start with the treatment. I am also a doctor and I immediately felt the high level of professionalism, knowledge and expertise from the treating physician Dr.Doll, to the nurses and fertility Lab staff. Everyone is on their top level to serve their clients and they navigated us through this rollercoaster journey with a big, warm heart and supportive vibes. It took us 4 ICSI attempts and now I’m happily pregnant and we thank this amazing team for this miracle and the support on our journey to parenthood. Love Anna & Vic

Fertility Center Altona Street
Rating 5 on Friday, 06 September 2024

We are more than satisfied with the fertility center. The staff and our supervising doctor (Dr. Hannah Richter) are very empathetic and everything is very well organized. We felt very comfortable every time and it worked right on the first try. 100% recommendation!

Fertility Center Altona Street
Rating 5 on Wednesday, 21 August 2024

“Grateful for Dr. Thiemann’s Compassionate Care in Our Fertility Journey”

Thanks Dr. Thiemann and the entire practice team were able to regain hope and fulfill our desire to have children!

We came from another fertility clinic in Hamburg and wanted to get a second opinion. Dr. Thiemann responded to our situation in a very sensitive and solution-oriented manner and gave us courage again. We were able to go through various options together and find the best path for ourselves – without being forced into more expensive treatment strategies. Furthermore, Dr. Thiemann tries to keep our appointment frequency as low as possible because we already have an older child and were therefore less flexible in coming to the practice alongside work. This brought calm back to an already stressful time.

We can’t express our gratitude enough and will always look back positively on our time at Altonaer Str.!

Fertility Center Altona Street
Rating 5 on Monday, 05 August 2024

“Thrilled with Our Experience at Altonaer Straße Fertility Center!”

After a disappointing start to our fertility treatment at another clinic, we switched to the Altonaer Straße Fertility Center and are incredibly happy with this decision.

Miss Dr. Horn was our treating doctor and we were more than satisfied from the first consultation to the last ultrasound. She is calm, understanding and explains every step of the treatment in detail and understandably, including why it is necessary. The treatment was always individually adapted and no stone was left unturned.

But the support from the entire practice team was also excellent. All the employees were always very friendly and nice. We always felt we were well looked after.

Thanks to the great professional competence and many years of experience of Dr. Horn, we always came to the fertility center with a positive attitude. Our little miracle will be born in December.

We would like to express our heartfelt thanks to the entire team at the Fertility Center, especially Dr. Horn, who always had another solution ready if an attempt failed.

Thank you for the wonderful care!

Fertility Center Altona Street
Rating 5 on Tuesday, 30 July 2024

“Thrilled with Our Experience at the Clinic – Highly Recommend Dr. Horn!”

We are overjoyed with our choice. Thanks to this clinic and the doctors, we were able to fulfill our desire to have children. That even twice. I really felt very taken care of there. I can only wholeheartedly recommend Dr.Horn and the entire clinic.

Fertility Center Altona Street
Rating 5 on Wednesday, 24 July 2024

“Grateful for Dr. Ruhland and Her Amazing Team: We Couldn’t Be Happier!”

We were with Dr. Ruhland in treatment and were impressed by her professional, friendly and positive manner ☺️

We also felt completely comfortable with the other doctors at all times.

Of course, big praise also goes to the lovely employees, whether at reception, in the laboratory or in telephone contact.
You’re doing a great job!

We are expecting our baby in January and couldn’t be happier ☺️from the bottom of our hearts….THANK YOU!!!

Fertility Center Altona Street
Rating 5 on Saturday, 27 July 2024

“Grateful for Expert Care: Our Successful ICSI Journey”

Mr. Prof. Dr. With his competent, direct and professional manner, Kupka gave us a feeling of security from the first consultation. This helped me personally to finally decide on ICSI treatment after almost four years of deliberation here and there. We were particularly impressed by the individual treatment, where regular attention is paid to the dosage of stimulation medication and regular ultrasound examinations are carried out. Because of my PCOS, I was always treated in such a way that any risks to my health were prevented during the stimulation phase. I will be Fr.Dr.Richter, Mr.Dr. We will forever be grateful to Cordes and the staff in the IVF laboratory for their positive manner and sense of security during the puncture and transfer. What helped me a lot during the treatment was that I was able to build a completely trusting relationship with all the staff, which meant that I remained mentally very calm throughout the whole process. The medical assistants in the clinic are really great, always friendly and patient. Our first ICSI attempt was successful and now I am pregnant. We are very happy that we chose this clinic despite the distance of almost 500km. Forever grateful M and K.

Photos of Fertility Center Altona Street

Fertility Center Altona Street
Fertility Center Altona Street
Fertility Center Altona Street
Fertility Center Altona Street
Fertility Center Altona Street
Fertility Center Altona Street
Fertility Center Altona Street
Fertility Center Altona Street
Fertility Center Altona Street

Location Fertility Center Altona Street

Altonaer Str. 59, 20357 Hamburg, Germany (Find on Google Maps)

Phone number: +49 40 3068360

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About Fertility Center Altona Street

The Kinderwunschzentrum Hamburg is a specialized fertility clinic focused on helping individuals and couples achieve their dream of parenthood. With over 30 years of experience, the clinic emphasizes open communication, teamwork, and integrity. Services offered include a range of assisted reproductive technologies such as IVF, ICSI, and genetic testing, alongside comprehensive fertility assessments. The center is dedicated to providing personalized treatment plans and support, including nutritional and psychological counseling. Patients can conveniently schedule appointments online, attend regular information sessions, and access necessary forms and prescriptions digitally. The clinic collaborates with various medical institutions and maintains a commitment to high-quality care across its diverse treatment options.

Opening hours

Monday: 7:30 AM – 7:00 PM

Tuesday: 7:30 AM – 7:00 PM

Wednesday: 7:30 AM – 3:00 PM

Thursday: 7:30 AM – 7:00 PM

Friday: 7:30 AM – 3:00 PM

Saturday: Closed

Sunday: Closed