Complete Fertility Centre
Complete Fertility Clinic: A Trusted Partner in Creating Families. Read reviews of real customers.
User rating: 3.1 
(72 reviews)
Location: United Kingdom Southampton
Why choose the Complete Fertility Centre?
- Compassionate and Supportive Staff
Numerous reviews highlight the clinic's staff as a major positive. Patients appreciated the caring and compassionate approach from nurses and doctors alike, fostering a supportive environment especially during stressful times related to fertility treatment. - Successful Treatment Outcomes
Many couples have reported success stories following their treatments at Complete Fertility. The clinic has a commendable track record of successful IVF cycles, with multiple patients expressing gratitude for the support they received in achieving their dream of having children. - Convenient Consultation Options
Complete Fertility offers convenient options like virtual consultations, which many patients found helpful for minimizing travel and associated stress. This flexibility was particularly appreciated by those traveling long distances for treatment. - Comprehensive Information Provided
Patients noted the thorough explanations and resources provided by the clinic, especially concerning the IVF process and self-administration of injections. They felt well-informed and prepared at each step of their treatment journey. - Clean and Modern Facilities
The clinic’s facilities have been described as clean, modern, and well-maintained, contributing positively to the overall patient experience. The comfortable environment plays a crucial role in alleviating the anxiety associated with fertility treatments.
What to watch out for at Complete Fertility Centre?
- Administrative Inefficiencies
Several reviews cite issues with the clinic's administrative processes, notably delays in appointment confirmations and difficulties in communication. These hiccups often added stress at an already challenging time for patients. - Mixed Reception Staff Experiences
While many staff were praised for their warmth and professionalism, some patients reported experiences with unfriendly reception staff, which could detract from the overall welcoming atmosphere of the clinic. - Lack of Aftercare
Some customers expressed dissatisfaction with the aftercare support they received post-treatment. There were reports of insufficient follow-up communications, leading to feelings of neglect during vulnerable periods after unsuccessful cycles. - Inconsistency in Appointment Timeliness
A few reviews highlighted concern about appointment delays, particularly with certain doctors consistently arriving late. This negatively impacted patients’ schedules, particularly for those needing to manage their time carefully around work commitments. - Need for Improved Infection Control Practices
One disturbing review pointed out potential issues with staff hygiene practices during medical procedures. Such concerns about health and safety protocols could cause apprehension in prospective patients considering treatment at the clinic.
10 latest reviews of Complete Fertility Centre
Kanjana
on
Saturday, 28 September 2024
I have a bad experience with Complete Fertility Centre about IVF TREATMENT
Magpie
on
Monday, 16 September 2024
Lovely reassuring staff, clean & calm waiting room & Fiona who took my blood was lovely to talk to and very reassuring.
Can’t fault!
Look forward to returning in the near future.
Stephanie
on
Friday, 16 August 2024
“Grateful for Our Fantastic Experience at Complete Fertility for Reciprocal IVF”
My wife and I used Complete Fertility for reciprocal IVF. The staff were absolutely fantastic, from the knowledgable and supportive donor team (Amy and Julie) to all the nurses and everyone involved with our treatment. We felt very well looked after at all times and had every step of the way explained in detail and all questions fully answered.
We were able to have consultations via zoom to save us some travel. The facilities are amazing, with free hot drinks as well.
We had a great journey with Complete and would highly recommend the clinic to anyone. Thank you to everyone at Complete, we are both so grateful for your help in creating our family.
Emma
on
Monday, 29 July 2024
“Complete Fertility Helped Us Find Hope and Joy in Our Journey to Parenthood!”
We came to Complete Fertility back in 2022 for a couples fertility check up after over a year of TTC unsuccessfully. We found all the staff we saw to be lovely and helpful. Following our checks we had a consultation with the wonderful Prof Cheong who went through our results in detail and gave fantastic advice. There was no sales push for additional treatment at that point, just kind advice for us to try a bit longer. Pleased to say she was absolutely right and we now have our beautiful daughter! Definitely recommend Complete for fertility checks – even if it just provides reassurance, or if you find more treatment is required, I’m certain it will all be done to the highest quality and most importantly, with kindness.
Gabriela
on
Sunday, 07 July 2024
“Thank You, Complete Fertility—We’re Excited to Celebrate Our Baby Boy’s 6-Month Milestone!”
Great experience!Our baby boy will be 6 months in a couple of days! Thank you Complete fertility ❤️
Amie
on
Thursday, 11 April 2024
“Exceptional Staff Make IVF a Personalized Experience!”
Wonderful group of staff who do everything they can to make you feel welcome and settled. IVF Tailored to suit your unique needs.
Would definitely recommend!
Jade
on
Tuesday, 09 April 2024
“Fantastic and Compassionate Staff Make My Treatment Experience Reassuring”
So I am still undergoing treatment but the staff are fantastic kind and compassionate, they do not fall short of letting you no what’s going on, it’s a panic to start but you get the hang of it. The called after my opp and the check on calls have been amazing. Sometimes it can be difficult to reach the standard number but if you leave a voicemail you get a cal back that day, and the out of house number is fab, so far the experience has been as nice as possible and staff have been beyond reassuring
Travelling
on
Friday, 15 March 2024
“Grateful for the Amazing Support During Our Fertility Journey”
Me and my husband decided to go through fertility treatment after a few years of trying for a baby unsuccessfully. We have found this clinic through NHS which referred us here. From the first time we have call them and asked them about their waiting list and till we had our first scan at 7 weeks our experience has been one very pleasant and positive. Everyone has been so lovely and friendly, helpful, supportive, in one word amazing.
They are a great team and I am happy that we have decided to share our journey with them
Thank you so much for your great care
Vicky
on
Thursday, 18 January 2024
Impressive IVF Center Exceeds Expectations
Very caring and professional. The centre is clean, modern and friendly. We underwent one round of successful IVF and can not thank complete enough
Lisa
on
Thursday, 08 February 2024
“First Appointment Impressions: Great Treatment and Quick Responses”
Im currently waiting my first appointment and so far im so pleased with how ive been treated, ive been regularly and no question is to much bother and our very quick to answer.
Photos of Complete Fertility Centre
Location Complete Fertility Centre
3, Hampshire House, Templars Way, Chandler’s Ford, Eastleigh SO53 3RY, UK (Find on Google Maps)
Phone number: +44 23 8001 0570
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About Complete Fertility Centre
Complete Fertility is a premier fertility clinic located in Havant, offering a comprehensive range of services for both private and NHS patients. The clinic specializes in various treatments aimed at helping individuals and couples conceive, including In Vitro Fertilisation (IVF), Intra-Uterine Insemination (IUI), and egg sharing programs. An emphasis on providing personalized care is evident, with success rates consistently exceeding national averages. The clinic prides itself on accessible resources, making it easy for patients to understand their options and navigate their fertility journey. Additionally, Complete Fertility offers support for diverse populations, including same-sex couples and single women, as well as specialized services for sperm and egg donation. To schedule appointments or inquire further, prospective patients can contact the clinic directly via phone or through their website.
Opening hours
Monday: 8:00 AM – 7:00 PM
Tuesday: 8:00 AM – 7:00 PM
Wednesday: 8:00 AM – 7:00 PM
Thursday: 8:00 AM – 7:00 PM
Friday: 8:00 AM – 7:00 PM
Saturday: Closed
Sunday: Closed
