. Read reviews of real customers.
User rating: 3.5 (60 reviews)
Location: United Kingdom Manchester
“Grateful for Care: They Made Our Dream of Parenthood a Reality!”
We were referred to Care in March 2023 and were instantly put at ease by the staff. They were so helpful throughout the process and they were always at the end of the phone / email if we had any questions or concerns.
We found the communication and process outstanding and having access to the online portal made everything so much easier for us.
After our first cycle we are absolutely over the moon to have welcomed our beautiful baby boy on his due date 5.6.2024.
We will be forever grateful that Care have made our dreams come true đ
“Grateful for Care Fertility’s Supportive Team in Our Journey”
Care fertility have been great in our journey so far. They seem to really care and the doctors and nurses have really listened to what we have had to say for each round.
Bev, one of the nurses has been an absolute dream and each time I have an appointment I always hope itâs with her, nothing wrong with any other nurse but I definitely feel I can just be a bit more âmeâ with her, she really goes above and beyond!
All of the embryologists we have encountered have been great, really spending time to explain the grading system and have genuinely cared.
The nurses when you go for collections are great too!
Fingers crossed we wonât have to spend too much time going back but we are glad itâll with Care if we do!
“Extraordinary Care from Start to Finish at Fertility Clinic”
I canât find a word better than extraordinary from the receptionist – surgical team- the aftercare team they are all fantastic been here 2xs as a egg donnor, everyone is amazing & can’t do enough for you
Extraordinary care from start to finish at this surgical center
I canât find a word better than extraordinary from the receptionist – surgical team- the aftercare team they are all fantastic will definitely be coming back here
I won’t use poor consultants
Consultants poor wonât use them
Awful Experience with Care Fertility’s IVF Service: A Warning to Others
Terrible Experience with Care Fertility’s IVF Service
My partner and I recently underwent a profoundly disappointing experience with Care fertility, and I feel compelled to share our story to prevent others from facing similar disaster inlife.
Our journey with Care Fertility, specifically the recent egg collection operation and embryo freezing plan, has been nothing short of a nightmare. The events of October 17th, 2023, marked what I can only describe as the worst day of my lifeâthe day I was told my IVF failed.
Here are the key issues that I want to share with the public:
Complaint 1: Very poor doctor consultation – Dr. Stamatios Karavolos
The consultation before the operation with Dr. Karavolos was woefully inadequate. He failed to mention crucial information about potential risks, such as the possibility of premature egg release, and neglected to introduce essential technology like ICSI. Post-operation, instead of acknowledging these oversights, he actively encouraged us to return for a second round, seemingly more interested in our money than our well-being.
Follow up:
Another doctor mentioned that ICSI is not standard in your clinic, ICSI is actually standard in many other clinics. The doctor really should have let us know the option. The consultation basically failed because he didnât mention anything that we need to be aware of which we came across later.
Complaint 2: Inadequate Egg Collection due to doc misconduct – Dr. Jolly Joy
Dr. Joy’s misconduct during the egg collection process was evident in the 0.5-hour delay in the operation, leading to premature ovulation. Despite claiming our case was rare, a closer look at my records revealed this unacceptable error.
I re-looked into my record. The egg collection operation happened at 9:30 am on Oct 16th, which is 36.5h after my trigger injection (not 36h as planned). So this 0.5h delay definitely result in my premature ovulation. Which is a misconduct from the clinic side.
Complaint 3: Fail of egg & sperm combining technology
The embryologist’s failure to attempt ICSI from the beginning, despite it being a standard inclusion in most fertility treatments, reflects a lack of utilizing the right technology and missing the fertilization window. This oversight, coupled with a lack of experience, resulted in the procedure’s failure.
Complaint 4: Incorrect cost information
The financial burden associated with the treatment was substantial, far exceeding the initial estimate mentioned on your website. The clinic’s poor communication, sending cost information in several different installments like an Ă la carte menu, was both misleading and unprofessional.
In my first doc call, I asked about what is the overall cost. I was given cost estimate like 5-6k ish, the clinic didnât send me full bill up to 8k. If I knew from the very first consultation the cost is around 8k, I would re-consider the approach.
Given the circumstances and the dissatisfaction we’ve experienced, I really hope people donât considering their services. The emotional distress caused by the shortcomings in the procedure is immeasurable, and the financial cost has been far more than we were led to believe.
I hope this serves as a warning to those considering Care Fertility’s IVF services. Our trust was misplaced, and we are left with shattered hopes and significant emotional and financial burdens.
Also, if you delve into their other reviews, you’ll notice that 90% of the positive feedback revolves around the friendliness of the nurses. While this is undoubtedly true and commendable, what’s lacking is substantial feedback on the success rates of getting IVF procedures done correctly. Unfortunately, this was the basis on which I initially chose their services over other options.
Staff’s excellent work helped me fulfill my dream of having a beautiful baby boy.
To fulfil our dream I would like to say thank you to all the staff who did an excellent job in able me to have a beautiful boy who is now 3 and a half years old.
“Positive experience halfway through treatment, staff is great”
I’m only part way through treatment. So far so good. The staff are lovely and they have kept us updated throughout with everything. I’ll edit this review once we’ve come out the other end.
“Changed Our Lives: Successful IVF Journey with Professional Team”
Myself and partner were lucky enough to be referred here for ivf, by the NHS. we welcomed baby Leo on 16th November this year!!! First attempt. Its hard guys but have faith. These guys are very good, very professional. Thankyou doesnât come close, merry Christmas and happy new year from Richard, Rachel and Leo.
Changed our lives
“I found my dream clinic for IVF – caring, informative staff and spotless facilities!”
Honestly this clinic is amazing all the staff are easily approachable, caring, kind and very informative the clinic was super clean lovely reception area and the tea,coffee station is second to none.
I Came her for my first egg retrieval and egg transfer and I have now had a positive pregnancy test I go for my 6 weeks scan in just one week!! Iâm so grateful for everything you have done for me and my husband and the way each and everyone of you made us feel you really are the best team thank you all so much you have made our dreams come true â€ïž there really is no words to thank you all enough.
Definitely recommend if I ever need to use a clinic again this would be my first choice instantly xxx
We do not have a price list of CARE Fertility Manchester. We recommend contacting the clinic for prices.
108, 112 Daisy Bank Rd, Manchester M14 5QH, UK (Find on Google Maps)
Phone number: +44 161 249 3040
Monday: 8:00âŻAMâââ5:00âŻPM
Tuesday: 8:00âŻAMâââ5:00âŻPM
Wednesday: 8:00âŻAMâââ5:00âŻPM
Thursday: 8:00âŻAMâââ5:00âŻPM
Friday: 8:00âŻAMâââ5:00âŻPM
Saturday: 8:00âŻAMâââ3:30âŻPM
Sunday: Closed